Terms and Conditions of Use

1. Order

Villa reservations must be made via the official Villa Astavillas website.

Orders will only be considered valid once full payment has been received.

2. Payment

Payment must be made according to the information listed on the website.

All additional fees, including taxes and service, will be displayed during the ordering process.

Payments that have been made are non-refundable, unless there are special provisions that permit it.

3. Cancellation and Refunds

Cancellation policies may vary based on booking type. Please refer to the order details for further information.

Refunds for cancellations will follow the applicable cancellation policy.

4. Check-in and Check-out

Check-in time is 14:00, and check-out time is 12:00, local time.

Requests regarding extension of stay must be submitted to Villa Astavillas before the end of the stay. Additional fees may apply.

5. Order and Noise

We expect all guests to maintain order and not make noise that disturbs other guests.

Repeated violations of this provision may result in expulsion without refund.

6. Damage and Loss

Guests are solely responsible for any damage caused by them during their stay.

We reserve the right to charge a fee for the repair or replacement of damaged or lost items.

7. Privacy Policy

Personal information provided by guests will be regulated in accordance with the applicable privacy policy.

8. Changes to Terms and Conditions

Villa Astavillas reserves the right to change these terms and conditions without prior notice. Such changes will take effect immediately after being published on the website.

9. Other Terms

Use of the villa facilities and services we offer is subject to additional rules and conditions that may apply.

By continuing to order and use our website, you are deemed to have read, understood and agreed to the terms and conditions above. We strongly advise you to read these terms and conditions carefully before placing an order.